Frequently Asked Questions

Please read the FAQs.
You might get your answer here.
How much is the delivery fee?

We provide FREE shipping for all orders within Malaysia, including Sabah & Sarawak.

Which payment methods are accepted in the Online Shop?
Credit Cards / Debit Cards
Internet Banking (FPX)
How long will delivery take?

For West Malaysia, the delivery time will be 1-3 business days.

For East Malaysia, the delivery time will be 2- 5 business days.

What exactly happens after ordering?
  1. Your orders will be viewed by our service team.
  2. Our service team will prepare your orders for delivery.
  3. Your parcels will be shipped as soon as the payment is confirmed.
The parcels are deliver by which courier service company?

Any Question ? Just Send us an email !

    WhatsApp : CLICK HERE! (+6 018 – 6657300)

    Email : support@zucylucy.com